Shipping policy
Shipping Policy for Cantrell Creek
At Cantrell Creek, we offer shipping services to customers in the United States and internationally. Please read our shipping policy below:
Shipping Restrictions
- We do not ship to PO Boxes and APO/FPO addresses. Please provide a physical street address for all shipments.
International Shipping
- We do offer international shipping to our customers. Please note that customers will be responsible for all shipping costs, taxes, and duties associated with their orders.
Custom Orders
- For custom orders, please allow up to two weeks for processing time before the order is shipped. We want to ensure that your custom order is crafted with the utmost care and attention to detail.
Standard Orders
- For standard orders, we strive to process and ship your order within 1-2 business days of receiving your order. Please note that orders placed on weekends or holidays will be processed on the following business day.
Shipping Methods and Costs
- We offer a variety of shipping methods to meet your needs, and the cost of shipping is calculated based on the weight and destination of your order. The shipping cost will be displayed at checkout before you confirm your order.
Order Insurance
- We insure all orders for the full value of the purchase. This means that in the unlikely event that your package is lost, stolen, or damaged during shipping, you will be fully reimbursed for the value of your purchase.
Tracking Your Order
- Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and to ensure that your package arrives on time.
If you have any questions or concerns about our shipping policy, please contact our customer service team at support@cantrellcreek.com. We will be happy to assist you.
